FAQ


FAQ. freqently asked questions

  • Are there any additional fees for customers?

    No. Customers do not pay any additional fees at upickstorage.com.

    Although, to rent with some facilities the customer may be required to pay part of one month's rent up front before making the online reservation. Again, this is not an additional fee and does apply to part of your rent.

     

  • How do I know what to bid?

    As long as your bid is $20 or higher, the amount of the bid is your decision.  However, you increase the chances of getting storage for a less expensive price if you extend your range from 1 mile to 10 miles.  You can decide what to bid for whatever size storage unit you need.  However, the following guidelines are listed by Self-Storage Almanac published in 2009 which indicate typical fees for storage units:

     

    Non-Climate Controlled

    5 x 5  rents for $32.92 to $47.22
    5 x 10 rents for $44.24 to $67.57
    10 x 10 rents for $63.03 to $98.86
    10 x 15 rents for $81.50 to $113.17
    10 x 20 rents for $96.59 to $151.13
    10 x 25 rents for $109.38 to $161.86
    10 x 30 rents for $143.95 to $182.05
    20 x 20 rents for $175.54 to $275.00

     

    Climate Controlled

    5 x 5  rents for $38.50 to $63.94
    5 x 10 rents for $52.26 to $93.40
    10 x 10 rents for $87.40 to $150.22
    10 x 15 rents for $95.02 to $187.41
    10 x 20 rents for $116.36 to $231.84
    10 x 25 rents for $130.52 to $283.18
    10 x 30 rents for $139.57 to $313.25
    20 x 20 rents for $148.52 to $283.18
    (we will email the chart to you for specific regions)

  • Can I talk to someone if I have further questions?
    Yes.  You may contact us at 877.6store0 (877-678-6730) and there are operators standing by to assist you in your bid.
  • Is my offer actually being sent to these facilities?

    When you submit your offer to upickstorage.com, you will get automatic responses from any member that uses our Virtual Storage Manager (VSM). This automated system delivers up-to-date inventory availability and serves as a conduit to negotiate the best price between the facility and the customer.

     

     For members and non-members who do not use the VSM, your offer is sent to them  via fax, email, text message and phone call where applicable. Offers from other members and participating non-members will usually be delivered after a few hours.

     In short, we work hard to contact every single facility on your behalf and will only provide the customer options to reserve a facility after that facility has been contacted and the potential rental has been approved.